FAQ
Frequently Asked Questions
For more detailed technical specifications, please visit the product page directly.
We offer a 12-month machinery warranty. Guided by our philosophy of "One-time Order, Lifetime Service," we provide professional after-sales support both within and beyond the warranty period. This includes...
Read moreWith over 30 years of professional experience, Ding-Han provides rapid and expert troubleshooting, repair, and maintenance services to ensure that our customers' production lines do not suffer from prolonged...
Read moreYes. Ding-Han serves customers in over 50 countries worldwide. We possess extensive experience in international trade and logistics, along with professional equipment packaging techniques, to meet the global...
Read moreYes. We provide comprehensive manuals covering operation, cleaning, maintenance, and safety guidelines. Additionally, we offer initial education training for personnel and ongoing support (either online...
Read moreAll our machines are "Made in Taiwan." From R&D and design to component processing, assembly, and testing, every step is completed under strict quality control criteria to ensure compliance with high standards...
Read moreOur frying equipment is equipped with automated temperature and speed control systems, as well as oil filtration systems to remove residues and extend oil life. Furthermore, the equipment is designed for ease...
Read moreYes. Ding-Han specializes in processing equipment for meat, vegetables, and aquatic products. Our mechanical designs prioritize ease of cleaning and adherence to food safety standards. We can also adjust...
Read moreYes. We are experts in customized design with nearly 30 years of experience. Whether it is a unique forming mold (such as various patty shapes) or a specific production process, we can develop specialized...
Read moreYes. Ding-Han does more than sell individual machines; we provide comprehensive food production solutions (Turnkey Solutions). From washing, cutting, and forming to battering/breading, frying, cooling,...
Read moreCustomers can contact us via the "Contact Us" form on our official website, email, or telephone. Please provide your product characteristics and expected production volume, and our team will provide a preliminary...
Read more