Integrity Sales Service
【Instant inquiry system】
When receiving customers’ inquiry, Ding-Han will immediately reply in details to provide service without delay.
To meet customers’ requirements & unique workflow, Ding-Han will further confirm with customers about product details, so as to provide the right machines to meet production needs.
After receiving the order, Ding-Han’s engineers start with mechanical drawing (CAD) according to the requirement, then technicians fabricate the machines by the design flow.
Ding-Han’s quality inspector, in order to ensure the quality of the machine when customers receiving it, controls the quality of operations during the building process.
Before shipment, our machine inspector makes the function test and records the details of inspection, to facilitate follow-up after-sales service.
Ding-Han provides machine test and operate instruction service, instantly answers customers’ technical questions. This will allow customers to shorten the break-in period with the machine, then quickly get started to create the most profit in the shortest time.
【Package & Shipment】
Before the machine leaves the factory, Ding-Han makes firm wooden package with heat treatment certificate to protect the machine, delivering according to the standard of the destination country, to avoid collision damage during the transportation.
【Quality after-sales service】
Ding-Han provides convenient service support, promptly and effectively assisting in troubleshooting to solve machine problems.
Ding-Han has a highly specialized team to serve customers all over the world, to ensure customers' satisfaction during the production process.
- [Expo Notice] FHA Singapore is postponed to 2-5 March 2021
Venue: SINGAPORE EXPO // Booth: 2K2-03Read More
- [Holiday Notice] Dragon Boat Festival 2020/06/25 - 06/28
Our office will be closed 4 days for Dragon Boat Festival. Business will resume as usual on 2020/06/29(Monday). Thank you for your kind attention.Read More
- [Expo Notice] 2020 Foodtech & Pharmatech Taipei is postponed to be advised
Please contact us for any inquiry.Read More