Integrity Sales Service
【Instant inquiry system】
When receiving customers’ inquiry, Ding-Han will immediately reply in details to provide service without delay.
To meet customers’ requirements & unique workflow, Ding-Han will further confirm with customers about product details, so as to provide the right machines to meet production needs.
After receiving the order, Ding-Han’s engineers start with mechanical drawing (CAD) according to the requirement, then technicians fabricate the machines by the design flow.
Ding-Han’s quality inspector, in order to ensure the quality of the machine when customers receiving it, controls the quality of operations during the building process.
Before shipment, our machine inspector makes the function test and records the details of inspection, to facilitate follow-up after-sales service.
Ding-Han provides machine test and operate instruction service, instantly answers customers’ technical questions. This will allow customers to shorten the break-in period with the machine, then quickly get started to create the most profit in the shortest time.
【Package & Shipment】
Before the machine leaves the factory, Ding-Han makes firm wooden package with heat treatment certificate to protect the machine, delivering according to the standard of the destination country, to avoid collision damage during the transportation.
【Quality after-sales service】
Ding-Han provides convenient service support, promptly and effectively assisting in troubleshooting to solve machine problems.
Ding-Han has a highly specialized team to serve customers all over the world, to ensure customers' satisfaction during the production process.
- [Expo Notice] THAIFEX 20190528 - 0601
Venue: IMPACT Exhibition and Convention Center, Bangkok, Thailand. // Booth: Challenger Hall 1, VV05Read More
- [Expo Notice] Foodtech & Pharmatech Taipei 20190619 - 0622
Show Hours : 10 a.m - 6 p.m // Venue: Taipei Nangang Exhibition Center // Booth: L0725Read More
- [Holiday Notice] Dragon Boat Festival 2019/06/07 - 2019/06/09
Our office will be closed for Dragon Boat Festival from 2019/06/07 till 2019/06/09. Business will resume as usual on 10th June 2019 (Monday). Thank you for your kind attention.Read More