Integrity Sales Service
【Instant inquiry system】
When receiving customers’ inquiry, Ding-Han will immediately reply in details to provide service without delay.
To meet customers’ requirements & unique workflow, Ding-Han will further confirm with customers about product details, so as to provide the right machines to meet production needs.
After receiving the order, Ding-Han’s engineers start with mechanical drawing (CAD) according to the requirement, then technicians fabricate the machines by the design flow.
Ding-Han’s quality inspector, in order to ensure the quality of the machine when customers receiving it, controls the quality of operations during the building process.
Before shipment, our machine inspector makes the function test and records the details of inspection, to facilitate follow-up after-sales service.
Ding-Han provides machine test and operate instruction service, instantly answers customers’ technical questions. This will allow customers to shorten the break-in period with the machine, then quickly get started to create the most profit in the shortest time.
【Package & Shipment】
Before the machine leaves the factory, Ding-Han makes firm wooden package with heat treatment certificate to protect the machine, delivering according to the standard of the destination country, to avoid collision damage during the transportation.
【Quality after-sales service】
Ding-Han provides convenient service support, promptly and effectively assisting in troubleshooting to solve machine problems.
Ding-Han has a highly specialized team to serve customers all over the world, to ensure customers' satisfaction during the production process.
- [Holiday Notice] Mid-Autumn Day (Sep. 18-21)
Our office will be closed 4 days for Mid-Autumn Day. Business will resume as usual on 2021/09/22(Wednesday). Thank you for your kind attention.Read More
- 2021/07/27 Taiwan is in second-level alert
COVID-19 had caused Taiwan's third-level alert from past few weeks, but fortunately, now we are in second-level alert. Epidemic have been well controlled and the cases have declined.Read More
- [Expo Event] 2022 FHA Singapore Expo: 3/28 - 3/31
Please contact us for any inquiry.Read More